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» Questions + Answers - Vancouver Design Development Hosting Marketing

Over the years, you begin to hear some of the same questions being asked and the same answers being given.

To help with some of the more common questions right away, we've included our FAQ archive below.

♦ Question + Answer Categories

Select one of the following frequently asked questions categories to find answers to more common questions.

♦ Frequently Asked Questions

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  • Should we have an in-person meeting to discuss your project?

    While it's certainly not essential, we do prefer having an in-person meeting at your business so we can get a good feel for your company's identity and culture. Nevertheless, in the majority of cases, a meeting isn't absolutely necessary. We make the website project available online in a private location where only yourselves and us can view the content. Most often, websites are completed by liaising with you regularly via email and telephone to review and discuss the project, and ensure the website design and functionality is exactly what you're after.

    CATEGORY: Website Design
  • How long will it take for your website to be designed?

    The time-line related to any website design project is typically dictated by the client. Should you have a project deadline to meet, our team will endeavour to meet it. Nevertheless, the most common delay in the design, development, and deployment of any new website design project is waiting for content, such as text or any desired graphics or images, to be sent to us.

    CATEGORY: Website Design
  • Do we redesign existing websites?

    Yes, absolutely. We can redesign your website incorporating your existing corporate image and colours, or completely re-brand your company. Is your website up-to-date? Are you taking advantage of more efficient and effective web technologies? Do you need to extend your website's functionality? Contact us to discuss your project in greater detail. We be happy to brain-storm with you.

    CATEGORY: Website Design
  • Are we able to fulfill all of your web project service requirements?

    Yes, absolutely! At Digital Diamond Web Media, we pride ourselves in being Vancouver's one-stop web solutions provider offering a complete range of web services. Whether you need to register a domain name and host a website or develop a new business or social application or market yourself effectively on the web, let us look after you.

    CATEGORY: Website Design, Website Hosting
  • How much will your website design cost you?

    The cost of any website will vary depending on the nature of the website and its inherent complexity. A small, basic website with just a handful of static pages might start around $600 whereas a full ecommerce website with shopping cart and product catalogue, or a content management system could cost any where from $1,800 and up. Give us a call - we'd be happy to discuss your website design requirements, determine the nature of your project and provide you with a detailed quote.

    CATEGORY: Website Design, Web Development
  • Should you use Flash animation in your website design?

    We certainly do use Flash technology as and when required. It is important to note that there are times when Adobe Flash animations can be an asset. And there are times when it's unwise to use Flash. For example, creating an entire website or even entire pages of your website using Flash is not at all recommended as search engines do a poor job of reading the complete content of Flash files; therefore, much of the content used in animations won't be indexed by search engines. However, using Flash for an animated header, an advertisement or video distribution may quite possibly serve your needs well. It really depends on how you intend on using the technology.

    CATEGORY: Website Design
  • Do you need a database for your website?

    This entirely depends on the amount of information you wish to make available through your website. Should your business offer many products or services, it may very well be advantageous to have a database incorporated into your website design. When we review your website design and web development requirements, we'll discuss this option with you in detail. Should a database be incorporated into the website, we will explain exactly how this will work, and how we'll tailor your website project to suit your exact needs.

    CATEGORY: Website Design, Web Development
  • Will your website's design be search engine friendly?

    One of the cornerstones of our design philosophy is ensuring our websites are designed with search engines in mind, meet W3C website design standards and exceed your expectations. It's always a good idea for your website to be periodically re-evaluated. Over time, search engines do alter their rules, guidelines and algorithms. You will want to be certain your website is kept up-to-date and complies with the latest changes.

    CATEGORY: Website Design, Web Marketing
  • What's the difference between website design and web development?

    All websites are created using web design techniques and technologies. On the other hand, web development, or web application programming, is only used when a site needs to be interactive, dynamic or perform a function that is outside of the realm of static website design.

    CATEGORY: Website Design, Web Development
  • Will you be able to update your website?

    Given the many different methods which can be used to update websites, the one we choose together and the functionality we build into your website design is entirely up to the project itself. Should your website consist of just a few pages and any updates will occur quite rarely, then it may be more cost effective to have us make these changes for you as required. Other methods which are frequently chosen are largely dependent upon how much data or information and pictures you have and how you store this information at present. We can provide or build a web-based content management system where you may update individual products, services or particular sections of your website such as company news or this FAQ you're reading. Alternatively, we can provide functionality to upload or update your entire website product catalogue regularly using spreadsheets, XML feeds and more. Either way, to be able to regularly update or change your web content, it makes sense to integrate a content management system for which you'll need one or more databases depending on the complexity of the application to be developed.

    CATEGORY: Website Design, Web Development
  • Will everyone see your website in the same way?

    Your website visitors may see some aspects of your website differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design all clients' sites with cross-browser and cross-platform compatibility in mind. All website projects are scrutinized by previewing and testing them in all major browsers, a variety of different resolution settings and all three major OS platforms before publishing to the web. Of course, as technology continues to evolve, all websites will need re-evaluation at some period in time.

    CATEGORY: Website Design
  • What format should you supply text and images in?

    Please provide all text and imagery in electronic format. For text, we accept word processing or, preferably, plain text files such as MS word .doc files, RTF (Rich-Text Format) files or TXT plain text files. We are able to accept your digital imagery in a number of different formats - BMP, EPS, GIF, JPG, JPEG, PNG, PDF, PSD and many others. Contact us to ensure we support the format you're prepared to supply. Should you not be able to provide digital content, we can convert your existing marketing collateral and company information, scanning brochures, writing web content and getting your materials website-ready.

    CATEGORY: Website Design
  • What post-design services do we offer?

    At Digital Diamond Web Media, we fully support any websites we design and are always available should you encounter any problems or bugs, or should you require any enhancements. When your website design is completed, you'll need a home for it. We offer complete website hosting solutions to support all manner of websites and web applications - from domain name procurement and website set-up to email service and support to database hosting and transaction processing. Once your website is complete and properly hosted, it's time to let the Internet know about it. As a one-stop website solution provider, Digital Diamond Web Media provides a variety of web marketing services - from site optimization to article and link directory submissions to social media marketing and promotions. Lastly, we also offer routine website maintenance to ensure your web presence need never be stale or out-dated.

    CATEGORY: Website Design
  • Can you have anyone update or change your website once complete?

    You certainly can. Once your website is designed and completed, it belongs to you and you can commission anyone to update it for you - although we would naturally like to think you're happy with our services and will continue to use us for any of your website requirements.

    CATEGORY: Website Design
  • Are we able to design and develop multi-lingual websites?

    Digital Diamond Web Media can develop websites in various different languages. Almost any language is available using UTF-8 international font support. You may decide to provide us with the translated content or have us translate your content for you. Our proprietary content management system provides exceptional multilingual support, able to accommodate updates to each of your language websites.

    CATEGORY: Website Design, Web Development
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